2 Calgary Highlander Pipe Band logo
Calgary’s Realtor Ethics and Professional Standards
Calgary's Realtor Ethics and Professional Standards

The Importance of Realtor Ethics

Calgary, a vibrant city in Alberta, Canada, has experienced significant growth in its real estate market
over the years. As this market thrives, the role of realtors becomes increasingly crucial in ensuring
ethical and professional conduct. Realtor ethics and professional standards play a pivotal role in
maintaining the integrity and trustworthiness of Calgary’s real estate industry.

Code of Ethics

Realtors in Calgary, like their counterparts across Canada, adhere to a strict code of ethics set forth
by the Canadian Real Estate Association (CREA). This code outlines the fundamental principles and
standards that realtors must follow in their professional practices. The code emphasizes honesty,
integrity, and professionalism in all dealings.

Key Ethical Principles

Calgary’s realtor ethics are guided by several key principles:

  • Client Loyalty: Realtors must always prioritize their clients’ best interests.
    Loyalty means putting the client’s needs ahead of their own and providing undivided attention and
  • Confidentiality: Realtors are bound by strict rules of confidentiality. They must
    not disclose any confidential information shared by their clients without explicit consent.
  • Disclosure: Honest and full disclosure is a cornerstone of realtor ethics. Realtors
    must provide accurate information about properties, market conditions, and any potential conflicts
    of interest.
  • Professional Competence: Realtors in Calgary are required to maintain a high level
    of professional competence through ongoing education and training.
  • Conflict of Interest: Realtors must avoid situations where their personal interests
    conflict with their clients’ interests. If such a conflict arises, it must be disclosed and managed

Professional Standards

In addition to ethical principles, realtors in Calgary are held to rigorous professional standards. These
standards encompass various aspects of their practice:

  • Accurate Property Listings: Realtors are responsible for ensuring that property
    listings are accurate and up-to-date. Misleading information or omissions can lead to
    misrepresentations and legal issues.
  • Competitive Pricing: Realtors must assist clients in setting competitive and
    realistic prices for their properties. Overpricing or underpricing can have negative consequences
    for buyers and sellers.
  • Transparency in Transactions: All financial transactions must be transparent and
    well-documented. Realtors must provide clear records of all dealings to prevent any suspicion of
  • Professional Conduct: Realtors must maintain a professional demeanor at all times,
    treating clients, colleagues, and the public with respect and courtesy.
  • Compliance with Laws and Regulations: Realtors must stay informed about and comply
    with all relevant laws and regulations governing the real estate industry.

Enforcement and Accountability

Calgary’s real estate industry takes ethics and professional standards seriously. Any realtor found in
violation of the code of ethics or professional standards may face disciplinary action by the Calgary
Real Estate Board (CREB) or the Alberta Real Estate Council (AREC).

Disciplinary actions can range from fines and reprimands to license suspension or revocation. These
measures are in place to protect the public and maintain the credibility of the real estate profession in

Benefits of Ethical Realtor Practices

Calgary residents and those looking to invest in the city’s real estate market can reap numerous benefits
from working with ethical realtors:

  • Trust and Confidence: Ethical realtors inspire trust and confidence in their clients,
    knowing that their interests are being protected.
  • Accurate Information: Clients can rely on ethical realtors for accurate and
    up-to-date information about properties and market conditions.
  • Conflict Resolution: Ethical realtors are skilled at managing conflicts of interest
    transparently and effectively, ensuring that clients’ needs are not compromised.
  • Legal Compliance: Working with ethical realtors reduces the risk of legal issues
    arising from non-compliance with laws and regulations.
  • Positive Reputation: Ethical realtors contribute to the positive reputation of
    Calgary’s real estate industry, attracting more buyers and sellers to the market.

How to Identify Ethical Realtors

When selecting a realtor in Calgary, it’s essential to look for signs of ethical conduct and professional

  • Ask for References: Request references from past clients to gauge the realtor’s
    reputation and track record.
  • Check for Credentials: Ensure that the realtor is licensed and a member of the
    Calgary Real Estate Board (CREB).
  • Interview Multiple Realtors: Don’t settle for the first realtor you meet. Interview
    several to compare their knowledge, experience, and approach.
  • Review the Code of Ethics: Familiarize yourself with the Canadian Real Estate
    Association’s (CREA) code of ethics, so you can ask questions related to ethical practices during
  • Trust Your Instincts: If something doesn’t feel right, trust your instincts and
    consider working with a different realtor.


Calgary’s realtor ethics and professional standards are the foundation of a trustworthy and thriving real
estate industry. By adhering to a strict code of ethics and maintaining high professional standards,
realtors in Calgary ensure that clients can buy and sell properties with confidence and peace of mind.
When choosing a realtor, individuals should prioritize ethical conduct to benefit from a smooth and
transparent real estate experience in this dynamic Canadian city.